Shipping

Pine

 

We ship internationally! Calculate your shipping fee within the checkout options before you make your purchase.     

A confirmation email will be sent to you once your order has been dispatched. You are shopping on our Australian site, all prices stated throughout the site are in Australian Dollar (AUD$).

Please provide Pine with the correct delivery information as we cannot be held responsible for incorrectly entered addresses, or an address that is not recognised by Australia Post.

Delivery times are estimates from Australia Post only and Pine cannot be held accountable for late deliveries. Please note, during sale periods it may take up to 48 hours for your order to be dispatched.

 

Free Standard Shipping

We are investigating options to provide Free Standard Shipping to our customers! Pine will dispatch your order within 48 hours. Once shipped, please allow 3-5 business days for deliveries on all standard shipping orders. For Australia Post Parcel Post delivery times in your area please visit https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/. All parcels are sent from Melbourne City postcode 3000.

    

$10 Express Shipping

Pine will dispatch your order within 48 hours. Once shipped, deliveries are expected to arrive next business day within the Express Post Network and the fastest possible delivery for other areas. For Australia Post Express Post delivery times and information regarding the Express Post Network please visit https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/. All parcels are sent from Melbourne City postcode 3000.

  

Lost Parcel

We do not take responsibility for lost parcels (whether its delivered to the customer, or back to our factory for an exchange/return). However, we will work with you to identify where your parcel may have ended up. To minimise the risk of a parcel being lost, we encourage customers to double-check that they have entered the correct address during checkout. If a parcel is lost, it is the buyers responsibility to lodge an investigation through Australia Post on the whereabouts of your parcel. 

To cover your product purchase we recommend purchasing route shipping insurance before you checkout and pay for your item/s.

 

If you have any questions send through a fb message from our website or head to instagram to send us a direct message.